St. Cloud (320) 251-5800
Big Lake (320) 291-5205
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Sauk Centre (320) 766-6567
RETURNS + EXCHANGES
Return & Exchange Policy
We gladly accepts returns of unopened, unused, undamaged, or defective items purchased on our website or in store for a refund or exchange within 30 days of original purchase.
If a non-defective item is opened and used, we will not accept it back under any circumstances and they are not subject to a refund for sanitary and safety reasons.
For unopened or unused items, we will accept the return. For manufacturer defects on the original item, there will be no service fees. Please see return shipping cost below.
Return Shipping Costs
In regards to the cost of shipment for returns, customer are responsible for the costs to ship the items back to us. Once we receive the items and approve the return, we will bear the shipping costs for the replacement items or issue the payments of the product if it is for a refund. ALL SHIPPING CHARGES ARE NON REFUNDABLE.
If you received wrong items, you will be provided a pre-paid return shipping label to return the incorrect items.